This page explains how to request deletion of your 2CCs account (“2CID”) and the game data associated with
it, for Quick Time (com.twoccs.quicktime), Bullseye (com.twoccs.bullseye) and Dot
Odyssey (com.ybsisi.dotodyssey / com.twoccs.dotodyssey). You do not need to sign in
to make a request.
There are two options. You can close your account entirely, or you can have specific data deleted and keep your account.
| Game | Delete everything (Option 1) | Delete some data (Option 2) |
|---|---|---|
| Quick Time | Delete my Quick Time account | Delete some of my Quick Time data |
| Bullseye | Delete my Bullseye account | Delete some of my Bullseye data |
| Dot Odyssey | Delete my Dot Odyssey account | Delete some of my Dot Odyssey data |
Email contact@2ccs.studio with the subject “Delete my [game name] account”, for example “Delete my Quick Time account”. To close your 2CID across every 2CCs game at once, use the subject “Delete my 2CCs account”.
Send it from the email address you used to sign in to the game. That is how we confirm the request is yours — we cannot action a request for an account we cannot verify you control.
You will receive confirmation once the deletion is complete.
Email contact@2ccs.studio with the subject “Delete some of my [game name] data”, from the address you sign in with, and name which of the following you want removed:
| You can ask us to delete | What happens |
|---|---|
| Cloud-saved game progress | Scores, statistics, mode, level and challenge progress, your in-game currency balance (Time Coins, Bullseye Bucks or Dotcoin), unlocked items and power-ups are erased from our servers. Your account stays open and starts fresh on the next cloud sync. |
| Leaderboard entries | Your entries are removed from the game's leaderboards. You can still post new scores afterwards. |
| Multiplayer history and rating (Bullseye) | Match history and your rating are erased. You can still play multiplayer. |
| Profile name and avatar | Reset to defaults. Your sign-in and account remain. |
Your email address and sign-in record are kept, because they are what keep the account open. To remove those too, use Option 1.
Requests of either kind are actioned within 30 days. Backup copies are overwritten on a rolling cycle and are fully purged within 90 days of the request.
| Data | What it covers |
|---|---|
| Account | Your 2CID sign-in record, including your email address and the internal account identifier linked to it. |
| Profile | Player name, avatar, and the record connecting your 2CID to your game account. |
| Game progress | Cloud-saved scores, statistics, mode, level and challenge progress, in-game currency balance, unlocked items and power-ups. |
| Leaderboards | Your entries are removed from all of the game's leaderboards. |
| Multiplayer (Bullseye) | Your match history, rating, and any lobby or presence records. |
| Data | Why | How long |
|---|---|---|
| Purchase and transaction records | We are required to retain records of real-money transactions for tax and accounting purposes, and to handle refunds and chargebacks. These are kept in a form tied to the transaction, not to your game profile. | As required by law, typically 7 years |
| Anonymised and aggregated statistics | Counts and totals that can no longer be linked to you or to any single player. | Indefinitely |
| Crash and diagnostic reports | Held by Google Firebase Crashlytics under its own retention schedule and not linked to your account. | Up to 90 days |
Deleting your account does not cancel or refund purchases, and it does not remove them from your Google Play or Apple account. Refunds are handled by Google Play or Apple, not by us. If you later reinstall the game on the same Google Play or Apple account, previously purchased non-consumable items — such as the Full Game — can still be restored.
Our games also keep progress locally on your device so they can be played without an account. That local data is not covered by this request, because we never receive it. Uninstalling the app removes it.
Achievements and scores you post to Google Play Games or Apple Game Center are held by Google or Apple under your account with them, not by us. Manage or delete them in those services' own settings.
A 2CID is optional. If you have never signed in, we hold no account or profile data about you beyond any leaderboard entries you chose to post, which are filed under an anonymous identifier. Uninstalling the app removes everything else; to have those entries removed too, email us from any address with the game, your player name and the approximate dates they were posted.
Our earlier apps (Malware Defender, Out the Box, Color Blaster, Planet Buster and Minecart Mayhem) have no accounts, so there is nothing for us to delete — uninstalling the app is sufficient. To stop personalised ads, reset or delete your device's advertising ID as described in our Privacy Policy.
Questions about this process, or about your data generally: contact@2ccs.studio